Privacy Policy

Effective Date: 05-03-2025

At SpiceMonk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application or website. By accessing our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Personal Details: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Card details, UPI ID, or other payment methods (processed securely through third-party payment gateways).
  • Order & Transaction Data: Purchase history, order preferences, and feedback.
  • Technical Information: Device type, IP address, browser type, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:
✔ Process and fulfill your orders.
✔ Improve our services and user experience.
✔ Provide customer support and respond to inquiries.
✔ Send order updates, promotions, and special offers (with your consent).
✔ Ensure security and prevent fraudulent transactions.
✔ Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share data with:

  • Service Providers: Logistics partners, payment gateways, and marketing agencies for order processing and app functionality.
  • Legal Authorities: If required by law to comply with legal obligations or enforce our policies.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security, and you use our services at your own risk.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of promotional communications.
  • Disable cookies through your browser settings (may affect app functionality).

6. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our app, and continued use of our services signifies your acceptance of the updated policy.

8. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

📍 Location: Jaipur, Rajasthan
📞 Mobile: +91 99288 92404
📧 Email: info@spicemonk.in

By using SpiceMonk, you agree to the terms of this Privacy Policy.